Canopy Mapping Co.

Backups Documentation

Overview

Canopy Mapping Backups provides a robust solution for backing up your critical GIS data. Our system ensures that your spatial information is securely stored and easily recoverable in case of data loss or corruption.

With automated scheduling, incremental backups, and secure cloud storage options, Backups offers peace of mind for organizations that rely on geospatial data for their operations.

Key Features

  • Automated backup scheduling
  • Incremental and full backup options
  • Secure cloud and local storage
  • Version control for all backups
  • Quick restoration process
  • Compatibility with all major GIS formats

Installation Guide

System Requirements

  • Windows 10/11 or macOS 10.15+
  • 4GB RAM minimum (8GB recommended)
  • 500MB free disk space for application
  • Additional storage space for backups
  • Internet connection for cloud features

Installation Steps

  1. Download the installer from your Canopy Mapping account
  2. Run the installer and follow the on-screen instructions
  3. Enter your license key when prompted
  4. Select installation directory
  5. Choose default backup location
  6. Complete installation and launch the application

Note

Administrator privileges are required during installation. For network installations, please contact your IT department or refer to the Enterprise Deployment Guide.

Configuration Options

Backups offers extensive configuration options to tailor the backup process to your specific needs. The following settings can be adjusted through the Configuration panel:

General Settings

  • Backup Location: Set local or network paths for backup storage
  • Compression Level: Balance between backup size and speed
  • Encryption: Enable AES-256 encryption for sensitive data
  • Retention Policy: Configure how long backups are kept

Schedule Settings

  • Frequency: Daily, weekly, or custom schedules
  • Time Window: Set preferred backup time periods
  • Incremental Schedule: Configure when full vs. incremental backups occur
  • Automatic Verification: Schedule post-backup integrity checks

Advanced Options

  • Bandwidth Throttling: Limit network usage during backups
  • Notification Settings: Email or SMS alerts for backup events
  • Pre/Post Scripts: Run custom scripts before or after backups
  • Log Settings: Configure detail level for backup logs

Backup Process

Understanding the backup process helps ensure your data is properly protected. Here's how Backups handles your GIS data:

Creating a Backup

  1. Select the GIS data sources you want to back up
  2. Choose between full or incremental backup
  3. Set destination location (local, network, or cloud)
  4. Apply any filters or exclusions
  5. Initiate the backup process
  6. Review the backup report upon completion

Automated Backups

To set up automated backups:

  1. Navigate to the Schedule tab in the main interface
  2. Click "Create New Schedule"
  3. Select data sources to include
  4. Define frequency (daily, weekly, etc.)
  5. Set time and day preferences
  6. Configure retention settings
  7. Save the schedule

Restoration Process

In the event of data loss, Backups provides a straightforward restoration process:

  1. Open the Backups application and navigate to the Restore tab
  2. Browse available backups by date or search for specific content
  3. Select the backup version you wish to restore
  4. Choose between full restoration or selective file recovery
  5. Specify the destination location
  6. Select conflict resolution method (overwrite, rename, skip)
  7. Initiate the restoration process
  8. Verify restored data integrity

Pro Tip

Use the "Test Restore" feature to verify backup integrity without overwriting existing data. This creates a separate copy of the restored data for validation purposes.

Troubleshooting

If you encounter issues with Backups, here are solutions to common problems:

Backup Failures

  • Insufficient disk space: Free up space on the destination drive or select an alternative location
  • Network connection issues: Verify network connectivity and permissions for network destinations
  • File access errors: Ensure files aren't locked by other applications during backup
  • Timeout errors: Increase the timeout threshold in advanced settings for large datasets

Restoration Issues

  • Corrupt backup files: Try an earlier backup version or use the repair utility
  • Incomplete restoration: Check logs for specific file errors and retry with selective restoration
  • Permission errors: Ensure you have write access to the destination location

Application Issues

  • Application won't start: Check for conflicting software or reinstall the application
  • High resource usage: Adjust performance settings or schedule backups during off-hours
  • License validation errors: Verify internet connectivity or contact support for manual activation

Frequently Asked Questions

How secure are my backups?

Backups uses AES-256 encryption for all data, both in transit and at rest. Your encryption keys are never stored on our servers, ensuring only authorized users can access the data.

Can I back up data while it's in use?

Yes, Backups uses Volume Shadow Copy Service (VSS) on Windows and similar technologies on other platforms to create consistent backups of files that are in use.

How much storage space do I need?

Storage requirements depend on your data size and retention policies. As a general rule, plan for 1.5x your data size for full backups, plus additional space for incremental versions.

Can I restore to a different server or location?

Yes, Backups supports cross-platform and location-independent restoration. You can restore data to any compatible system regardless of where the backup was created.

How do I upgrade to a newer version?

The application includes an auto-update feature that notifies you when updates are available. You can also download the latest version from your account portal and install it over your existing installation.

Getting Support

If you need additional assistance with Backups:

  • Email Support: support@canopymapping.co
  • Phone Support: Available for enterprise customers during business hours
  • Knowledge Base: Additional articles and guides available in our online portal
  • Training Sessions: Schedule a personalized training session with our support team
Contact Support