Canopy Mapping Co.
Utility Management

Utility Operations Management System (UOMS)

Comprehensive utility management platform designed for water, wastewater, and stormwater operations with integrated GIS capabilities.

Comprehensive Utility Management

UOMS integrates all aspects of utility operations into a single, powerful platform designed specifically for municipal and private utility providers.

Asset Management

Complete lifecycle management of utility infrastructure with maintenance scheduling and condition assessment.

Customer Management

Integrated customer service portal with billing, work orders, and communication tools.

GIS Integration

Native ArcGIS integration for spatial analysis and infrastructure mapping.

Compliance Tracking

Automated regulatory reporting for EPA, FDEP, and other environmental agencies.

Mobile Field Apps

Offline-capable mobile applications for field crews and inspectors.

Emergency Response

24/7 emergency hotline integration with automated dispatch and tracking.

System Architecture

Built on proven enterprise technologies for reliability and scalability

UOMS Architecture Flow

Mobile Field Apps
iOS/Android Applications
Web Portal
Customer & Admin Interface
UOMS Core Engine
Business Logic & APIs
ESRI Utility Network
Spatial Data Foundation

ESRI Utility Network Foundation

UOMS is built on top of ESRI's Utility Network framework, providing enterprise-level spatial data management, network analysis, and utility operations capabilities with proven scalability and reliability.

ArcGIS Enterprise Integration

Native integration with ArcGIS Enterprise for comprehensive spatial data management

Utility Network Analytics

Advanced network tracing and analysis capabilities for utility operations

Enterprise Security

ESRI's enterprise security framework with role-based access control

Core Modules

Comprehensive functionality for all utility operations

Work Order Management
  • Automated work order generation
  • Mobile field crew dispatch
  • Real-time status tracking
  • Customer notification system
  • Inventory management integration
Asset Registry
  • Complete infrastructure inventory
  • Maintenance history tracking
  • Condition assessment tools
  • Replacement planning
  • Warranty and vendor management
Customer Portal
  • Online service requests
  • Billing and payment processing
  • Outage notifications
  • Account management
  • Document access
Regulatory Compliance
  • EPA reporting templates
  • FDEP compliance tracking
  • Automated report generation
  • Audit trail maintenance
  • Document management
GIS Integration
  • ArcGIS Online connectivity
  • Spatial analysis tools
  • Infrastructure mapping
  • Service area management
  • Emergency response mapping
Analytics & Reporting
  • Performance dashboards
  • Custom report builder
  • KPI tracking
  • Trend analysis
  • Executive summaries

Licensing Options

Flexible licensing to meet your organization's needs

Complete UOMS Package

All components included in Year 1 implementation

Core Components

  • UOMS Base License - Core functionality for all utilities
  • Mobile Field Access - Offline-capable apps (10 users)
  • Customer Communication - SMS/Email notifications

Support & Compliance

  • Software Maintenance - Updates and enhancements
  • Technical Support - Business hours + emergency hotline
  • Regulatory Compliance - FDEP/EPA reporting templates

All Components Included in Year 1 Implementation

Implementation Process

Structured approach to ensure successful deployment

1

Discovery & Planning

Requirements analysis, system design, and project planning

2-4 weeks
2

System Configuration

Database setup, user roles, and workflow configuration

4-6 weeks
3

Data Migration

Import existing data, GIS integration, and validation

2-3 weeks
4

Training & Go-Live

User training, testing, and production deployment

2-3 weeks

Ready to Transform Your Utility Operations?

Contact us to schedule a demo and see how UOMS can streamline your utility management processes.