Utility Operations Management System (UOMS)
Comprehensive utility management platform designed for water, wastewater, and stormwater operations with integrated GIS capabilities.
Comprehensive Utility Management
UOMS integrates all aspects of utility operations into a single, powerful platform designed specifically for municipal and private utility providers.
Asset Management
Complete lifecycle management of utility infrastructure with maintenance scheduling and condition assessment.
Customer Management
Integrated customer service portal with billing, work orders, and communication tools.
GIS Integration
Native ArcGIS integration for spatial analysis and infrastructure mapping.
Compliance Tracking
Automated regulatory reporting for EPA, FDEP, and other environmental agencies.
Mobile Field Apps
Offline-capable mobile applications for field crews and inspectors.
Emergency Response
24/7 emergency hotline integration with automated dispatch and tracking.
System Architecture
Built on proven enterprise technologies for reliability and scalability
UOMS Architecture Flow
ESRI Utility Network Foundation
UOMS is built on top of ESRI's Utility Network framework, providing enterprise-level spatial data management, network analysis, and utility operations capabilities with proven scalability and reliability.
ArcGIS Enterprise Integration
Native integration with ArcGIS Enterprise for comprehensive spatial data management
Utility Network Analytics
Advanced network tracing and analysis capabilities for utility operations
Enterprise Security
ESRI's enterprise security framework with role-based access control
Core Modules
Comprehensive functionality for all utility operations
- Automated work order generation
- Mobile field crew dispatch
- Real-time status tracking
- Customer notification system
- Inventory management integration
- Complete infrastructure inventory
- Maintenance history tracking
- Condition assessment tools
- Replacement planning
- Warranty and vendor management
- Online service requests
- Billing and payment processing
- Outage notifications
- Account management
- Document access
- EPA reporting templates
- FDEP compliance tracking
- Automated report generation
- Audit trail maintenance
- Document management
- ArcGIS Online connectivity
- Spatial analysis tools
- Infrastructure mapping
- Service area management
- Emergency response mapping
- Performance dashboards
- Custom report builder
- KPI tracking
- Trend analysis
- Executive summaries
Licensing Options
Flexible licensing to meet your organization's needs
All components included in Year 1 implementation
Core Components
- UOMS Base License - Core functionality for all utilities
- Mobile Field Access - Offline-capable apps (10 users)
- Customer Communication - SMS/Email notifications
Support & Compliance
- Software Maintenance - Updates and enhancements
- Technical Support - Business hours + emergency hotline
- Regulatory Compliance - FDEP/EPA reporting templates
All Components Included in Year 1 Implementation
Implementation Process
Structured approach to ensure successful deployment
Discovery & Planning
Requirements analysis, system design, and project planning
System Configuration
Database setup, user roles, and workflow configuration
Data Migration
Import existing data, GIS integration, and validation
Training & Go-Live
User training, testing, and production deployment
Ready to Transform Your Utility Operations?
Contact us to schedule a demo and see how UOMS can streamline your utility management processes.